SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pink Unicorn (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
размер 3xl
very sweet Jacket
Покупал раньше такую же другого цвета. Мне нравится.
Thank you very much for the jacket.its very light.can be worn in summer n Autumn
Good quality jacket with good packaging despite delivery time 63 days
Куртка понравилась, ничем не пахнет, по размеру подошла. Единственная проблема это доставка. По трек номеру было видно как куртку понесли на почту Китая 13 ноября, а отправили ее только через месяц!!! поэтому за доставку 1 из 5.
Descripción bastante exacta, solo agregar que los detalles en "cuero" son unos pocos, que el bolsillo delantero pequeño es falso; y por lo demás un muy buen producto con respecto al precio, solo saber que las tallas son asiáticas por lo que la que te pidas debera ser al menos dos tallas más de la que usas (EU). El envío y la respuesta del vendedor bastante rápida.
excelente!!!
Сшита качественно,нет неприятного запаха,приятный материал.Подошло идеально.Мужу очень понравилась.Большое Спасибо Продавцу и Изготовителю!!! Рекомендую!!!
I love it its good and it fast delivery
Just a little shorter to a person who wears xl. But perfect material and wear
The jacket is actually better than I expected! The store sent me a message just to make sure I was ordering the correct size. If it wasn't for their message I would've gotten the wrong size, so that right there deserves 5 stars! The shipping was pretty slow, but that wasn't something unexpected.
PERFECT !!! ⭐⭐⭐⭐⭐super jaket and super fits I order 3size more and fit perfektli I have 175cm and 75kg good kvality thanks so much seler I recomandet higli 5stars
excellent
Куртка мне понравилась и пришла довольно быстро!
trop petite
jolie
bonitas las muy muy
думал будет толще. но сойдёт на раннюю осень или позднюю весну
Very nice and Cool
Product quality was a bit inferior to what I was hoping for but for the price, it's more than acceptable! Great even. Would definitely recommend!
Looks not bad in quality.
Hello, thanks for quick delivery. Good Quality. Top store +++AAA.
très fidèle à la description. rapidité de livraison super
ممتاز خامه وشكل ومقاس 100%