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Frozen Princess Plush Doll Toys

47 reviews
100% of buyers enjoyed this product! 3168 orders
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  • Item Type: Dolls
  • Material: Plush
  • Size: 40 cm
  • Features: Stuffed Dolls, Interactive Dolls, Baby Dolls, Frozen Dolls, Unique Gifts, Frozen Anna Doll, Frozen Elsa Doll

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Pink Unicorn (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://4themall.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

47 reviews
100% of buyers enjoyed this product!
5 stars
(42)
4 stars
(5)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
22 Feb 2019 16:29

Very cute and well made!

verifed buyer
18 Feb 2019 21:57

love d product

verifed buyer
16 Feb 2019 22:46

Bambola perfetta, descrizione accurata.

verifed buyer
16 Feb 2019 04:30

Alles super, vielen Dank

verifed buyer
16 Feb 2019 03:14

Polecam

verifed buyer
15 Feb 2019 23:10

Класс! Качественные, аккуратные, все как на фото! Дочь довольна!

verifed buyer
13 Feb 2019 13:43

Ze zien er anders uit dan op de foto. Ze zijn lekker zacht, mooi afgewerkt en je kan de voeten buigen en de armen waardoor ze in verschillende standen kunt zetten/zitten. Dochterlief vind ze geweldig! Had ze binnen gekregen en in de auto stoel gezet toen ik haar ophaalde van school. Wat wel raar is, volgens Ali is het paket nog onderweg terwijl ik via de post bericht had dat ik hem op kon halen bij postkantoor.

verifed buyer
13 Feb 2019 13:28

Très bonne communication du vendeur. le colis a mis plus de temps que prévu pour arriver. Le vendeur a fait son possible pour e proposer des solutions satisfaisantes. Les poupées sont superbe et parfaitement conforme à la description.

verifed buyer
12 Feb 2019 03:28

отличная куколка, пришла очень быстро. спасибо продавцу

verifed buyer
12 Feb 2019 03:27

وصل سريعا شكرا ، سعيده جدا

verifed buyer
11 Feb 2019 14:35

Thank you Seller

verifed buyer
11 Feb 2019 08:56

Спасибо! Хорошая кукла. Дочка очень рада.

verifed buyer
11 Feb 2019 00:38

just love them. arrived a little late. ordered in 6 december and arrived in february but i sas noticed that are going to arrive late do to holidays. thanks

verifed buyer
11 Feb 2019 00:26

Wirklich sehr schön für den Preis. Toll verarbeitet. Schönes bestickte Gesicht. Meine kleine Tochter freut sich. Und das zu dem Preis. Die Lieferung ging schnell.

verifed buyer
9 Feb 2019 13:32

Very cute my baby like it soo much :)

verifed buyer
8 Feb 2019 16:05

все супер ,ребенок доволен.

verifed buyer
7 Feb 2019 12:11

Спасибо

verifed buyer
7 Feb 2019 04:23

a qualidade podia ser melhor. cabeça costurada fora do centro mas minha filha vai gostar

verifed buyer
6 Feb 2019 10:05

איכות מדהימה

verifed buyer
6 Feb 2019 09:59

product ok very good

verifed buyer
6 Feb 2019 01:20

Хорошие куклы. Соответствуют описанию. ребенок очень доволен.

verifed buyer
5 Feb 2019 17:39

Very happy with the Elsa doll, better than expected.

verifed buyer
3 Feb 2019 13:11

nadherne,makkucke babiky

verifed buyer
3 Feb 2019 01:12

Доставка супер быстрая! Товар качественный! ПРОДАВЦА И ТОВАР РЕКОМЕНДУЮ!

verifed buyer
1 Feb 2019 04:27

Wszystko ok

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