SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pink Unicorn (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4themall.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
el vestido es hermoso
Beautiful Dress! Though it came very late after 2months. But I Love it.
So beautiful, just like the picture
Très belle robe 12 mois correspond à 80 cm
очень красиво мне понравилось. но есть одно но цветы надо было пришить или еще что-то такое сделать
Платье не на столько яркое, размер 90 подошёл на год
Суперское платье, без торчащих швов, все как в описании
Проверяйте размеры, хотела на 12 месяцев заказать 18м, слава богу почитала отзывы и заказала 24м, рост у нас 75,5
Prodotto bellissimo consigliatissimo !!
Супер
Очень милое платье, заказывала 22.01,пришло 11.02, размер 18 подошёл на рост 75,есть небольшой запасик в рукавчиках! Большое спасибо продавцу!!!
Не буду перечислять все прелести платья. Недочетов не нашла. Если вы ищете платье на свою малышку,вы на правильном пути,берите не пожалеете. Продавцу большое спасибо
thanks A lot from a happy customer
Получила заказ. Довольна
I loved it, very great material and design. thanks.
Lindos gracias
muy bonito vestido, mucha elegancia para su precio, lo único un pequeño detalle es que tiene mucho glitter y se queda en la piel. Pero de ahí todo perfecto. lo recomiendo. mi bebe tiene 6 meses y le compre el de 9 meses y le quedó precioso.
adorable!!
плаття шикарне. .. замовляла на святкування дня народження. .( Через 2.5 місяці). Добре що замовила найбільший розмір буде в самий раз . донечка наразі 70 см. Та 9500 кг. плаття чуть великувате ...задоволена покупкою. рекомендую. Доставка 3 тиждні.
Хорошое платье,быстрая доставка! Всё как на фото!
Платье хорошее, яркое по размеру описано правильно. Заказывала 12м на рост 80 см ребенку по колено. Заказ отслеживался, пришел на почту за 20 дней. Продавца рекомендую
Otrzymałam w ciągu 12 dni dobra jakość, wygląda jak w opisie
очень красивая и нежная платья
Очень хорошенькое платье за такие деньги! Ожидала худшего. Большое спасибо за быструю доставку, успели к годик! На рост 70 см и 9 кг немного с запасом, сзади можно отрегулировать завязующимся бантом, рукава длинные. Платье пышное, смотрится прикольно, полностью сынтетика конечно но не каждый же день его носить
melhor que na fotografia. vestido lindo com 4 forros brilhantes no forro com um ar mesmo de princesa que eu queria. e chegou antes do tempo